For customers
Emergency credit
A small advance sent to the meter when units run out, with the fee shown first.
- Delivered
- At the meter
- Repaid
- Next recharge
Designed in Lagos for Nigerian prepaid meters
Keep the
lights on
Halene gives prepaid electricity customers instant emergency credit at the meter. It is repaid automatically on the next recharge.
Built to work with the infrastructure already in place
Power when it matters most
Households stay powered.When units run out at night, credit reaches the meter without a trip to a vendor.
Utilities keep selling.Energy that would go unsold overnight is sold, and paid for at the next recharge.
Lenders get a clear product.Small, short advances, repaid automatically from the customer's next purchase.
Every naira is accounted for.The meter, the vending system and the ledger must agree before an advance is closed.
Who it serves
Built for everyone
on the meter
One service, six groups who gain from it. See how Halene fits the way each one already works.
Households
Emergency credit when units run out, with the fee shown before you accept.
Small businesses
Keep freezers, lights and tills running through the evening trade.
Distribution companies
More energy sold, fewer customers in the dark, full records in your console.
Meter manufacturers
Turn the emergency credit feature already in your meters into a live service.
Lending partners
A short-cycle credit product linked to the meter and repaid on recharge.
Estates and landlords
Fewer late-night outages and fewer calls from residents who have run out.
What Halene includes
One service, four working parts
Everything a utility needs to offer emergency credit, without changing a single meter.
For utilities
Utility console
Live view of advances, recoveries and exceptions across your network.
- View
- Live, by feeder
- Access
- Web browser
For finance teams
Reconciliation
Every advance matched across the meter, the vending system and the ledger.
- Checks
- Three records
- Report
- Daily
For the meter
Meter integration
Uses the emergency credit function built into supported STS meters.
- Works with
- Supported STS
- New hardware
- None
Simple by design
Simple for customers.
Clear for utilities.
Four taps from a dark meter to light. Customers see the amount and the fee before anything is issued, and utilities see every advance as it happens.
How it decides
The right amount,
at the right moment
Halene checks the account, sets a safe amount for that customer and shows the fee before anything is issued. Customers only borrow what they can repay at their next recharge.
Learn more
Technology
Works with the meter
already on the wall
No new device in the home. Halene uses the prepaid meter the customer already has and the vending system the utility already runs.
Existing meters
Runs on supported STS prepaid meters. Nothing to install.
Same token entry
Customers enter tokens on the keypad exactly as today.
Capped advances
Every customer has a safe limit that fits their usage.
Automatic recovery
Repaid from the next recharge on any approved channel.
Three-way match
Meter, vending system and ledger agree before an advance closes.
Full audit trail
Every request, token and repayment is recorded and traceable.
Designed in Lagos
Halene is built by Connected Intelligence in Lagos, for the way Nigerians buy and use electricity. It fits into the systems utilities and meter makers already run, so it can go live without new hardware.
Request a partnership call
Our mission
Made for the people who keep Nigeria running
No household should sit in the dark while the grid is live.
Work with us
Book a call with our Lagos team
